Terms and Conditions

Introduction

Welcome to Three Brothers Travel and Tourism. These Terms and Conditions govern your use of our website and services. By using our website and booking our services, you agree to the following terms and conditions. Please read them carefully before making any bookings or purchasing services.

General Website Usage

The content on this website is for general information purposes only. By accessing this website, you agree to comply with these terms of use. We reserve the right to modify or remove content at our discretion without prior notice.

• You agree to use this website for lawful purposes only, and you may not engage in activities that interfere with or disrupt the website's functioning.

• We reserve the right to change, update, or modify the website content, features, and offerings at any time.

Booking and Payment Terms

Flight Booking

• Booking Process: Once you submit your flight booking request, we will confirm the availability and send you an email confirmation once the booking is finalized. Full payment is required at the time of booking.

• Cancellation Policy: If you wish to cancel a flight booking, cancellation fees may apply depending on the airline’s policy. You will be informed of the applicable fees before cancellation.

• Refunds: Refunds for flight bookings are subject to the airline’s terms and conditions, which may include non-refundable tickets in some cases.

Visit Visa Services

• Service Process: Our visa services include assistance with the visa application process, document submission, and liaising with embassies/consulates. The final approval of your visa is solely at the discretion of the embassy or consulate.

• Payment: A non-refundable processing fee of 10BHD applies to visa applications.

• Cancellation: Once a visa application is submitted or processed, it cannot be canceled, and fees are non-refundable.

• Documents: It is your responsibility to provide accurate and complete documentation as required by the embassy or consulate.

Tour Packages

• Booking Process: Tour packages must be booked through our website or by contacting us directly. The booking includes accommodation, transportation, and guided tours as specified in the package details.

• Payment: A deposit of [insert percentage] is required to secure your booking. The balance must be paid in full [insert number of days] before the tour departure date.

• Cancellation and Changes to Bookings: Changes to your booking can be made subject to availability and may incur additional fees.

Cancellations and Refund Policy

• Flight Bookings: Cancellations for flight bookings are subject to the airline’s cancellation and refund policy. Some tickets may be non-refundable or partially refundable.

• Visa Services: The visa service fee is non-refundable once the visa application process has been initiated.

• Tour Packages: If you cancel your tour package, cancellation fees apply based on the time of cancellation as mentioned in the booking terms. If we need to cancel the tour for any reason (e.g., force majeure), you will be offered an alternative package or a refund.

Limitations of Liability

• General Disclaimer: Three Brothers Travel and Tourism is not responsible for any changes, cancellations, delays, or disruptions to your travel plans due to circumstances beyond our control, such as natural disasters, flight cancellations, government actions, or other unforeseen events.

• Third-Party Services: We partner with airlines, hotels, and other third-party service providers to deliver our services. We do not assume responsibility for any errors, delays, or cancellations caused by these third-party providers.

• Travel Documentation: While we assist with visa applications, we cannot guarantee visa approval or assume responsibility for any visa denials. It is the traveler’s responsibility to ensure they meet all entry requirements for their destination.

Client Responsibilities

• Accurate Information: You are responsible for providing accurate and complete information for flight bookings, visa applications, and tour bookings. Any incorrect or incomplete information may result in delays, additional charges, or cancellations.

• Travel Documents: It is your responsibility to ensure you have valid travel documents, including passports and visas, before making any bookings. We are not liable for any issues arising from incorrect or expired documents.

• Health and Safety: It is your responsibility to ensure you are fit to travel. If you have any medical conditions or other concerns, please notify us prior to booking. We do not assume responsibility for any health issues during travel.

Changes to Bookings or Services

• Flight Bookings: If you wish to change your flight booking, you must contact us at least [insert number] days before departure. Any changes will be subject to availability and may incur additional fees as per airline policy.

• Tour Packages: Changes to tour package bookings may be possible but are subject to availability. Additional fees may apply for changes made after confirmation.

• Visa Services: Once a visa application has been processed, no changes can be made, and all fees are non-refundable.

Insurance

• Travel Insurance: We highly recommend that all travelers purchase adequate travel insurance, including coverage for flight cancellations, medical emergencies, lost luggage, and trip delays. While we do not provide insurance, we can refer you to trusted insurance providers.

• Insurance Coverage: Travel insurance is strongly recommended for all flight bookings, visa services, and tour packages to mitigate any risks during travel.

Privacy Policy

At Three Brothers Travel and Tourism, your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and protect your personal data.

• Data Collection: We collect personal information such as name, passport details, and payment information to process your bookings. This information is used solely for fulfilling your travel arrangements.

• Data Protection: We ensure your personal data is securely stored and only shared with third-party service providers as required to complete your booking.

Governing Law and Jurisdiction

These Terms and Conditions are governed by the laws of Bahrain. Any disputes arising from the use of our services or the interpretation of these terms shall be subject to the exclusive jurisdiction of the courts in Bahrain.

By using our services, you acknowledge that you have read, understood, and agree to abide by these Terms and Conditions.